Versand

Shipping Policy

Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days.

Shipping Rates & Delivery Estimates
Estimated delivery time:
* International Shipping: 10–21 business days

Delivery times may vary depending on destination, customs clearance, and carrier conditions

Shipment Confirmation & Tracking
You will receive a shipment confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24–48 hours.

Customs, Duties & Taxes
We are not responsible for any customs fees or taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the customer’s responsibility.

Damaged or Lost Packages
We are not responsible for packages that are lost or damaged during shipping.
If you received your order damaged, please contact the shipping carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

Incorrect Address
Customers are responsible for ensuring that the shipping address provided is correct.
We are not responsible for orders shipped to the wrong address due to incorrect information provided at checkout.

Contact Us
For any inquiries regarding your order or shipping, please contact us at:

totebagkelly@gmail.com